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Terms & Conditions

What is my financial commitment?

The start-up payments, the membership type and the associated lump-sum or monthly direct debit membership fees, initial payment term and payment dates you have chosen are set out to you by person when joining Primitive Gymnasium.

If you are paying by direct debit, your signature on the credit-card or debit-card form authorises us to use that card to take the monthly payment if we do not receive your direct-debit payment for any reason. If you fall behind with your membership fees and this is not caused by a bank error, we may charge reasonable administration fees or suspend or cancel your membership and we may pass your details to a debt-collection company to recover any outstanding payments.

What if I want to leave or stop going to my club?

You can cancel your membership at anytime by giving us one months notice.

If you pay your membership fees upfront in one single lump sum, your membership will automatically end at the end of the initial term unless you choose to renew it. If you pay your membership fees monthly by direct debit, your membership will automatically continue at the end of the initial term unless you give us one full calendar month’s notice to end it. (Your one month’s notice must end on the last day of the initial term.) If your contract rolls over after the initial term, you can end your membership by giving us one full calendar month’s notice.

We can cancel your membership if: you have seriously broken the club rules or any terms of this contract; you do not pay any fee or charge within seven days of the date it was due or for any other reason if we consider it necessary to end your membership.

What else should I know?

Our staff, agents and subcontractors are not medically qualified so if you have any doubts about your fitness or capability to exercise, we strongly recommend that you get advice from a doctor first. For safety reasons, you are responsible for correctly using all club facilities and agree to keep to the conditions in the Health Commitment Statement, which is available in our clubs. We strongly advise that all members complete an induction to the gym. If you are not sure how to use any equipment, always ask a member of staff.

Personal trainers at our clubs are self-employed. Any service they provide is a contract between them and you and we cannot accept any responsibility if a personal trainer breaks the contract or is negligent.

We will not be liable to you for any loss, damage or theft of any property you bring onto our premises. You must keep to our club rules, which are available in our club. We may change our club rules if this is reasonably necessary. We will give you plenty of notice if we decide to do this. We can transfer all or any part of our rights or responsibilities under this contract to another organisation, but this will not affect your rights under the contract.

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Find us

First Floor 350a (above CO-OP),
Ashley Road, Parkstone
Poole, BH14 9DF